Cancellation Policy

Healtherapy is aware that from time to time you may need to cancel or postpone an appointment, and that unusual circumstances or illness may necessitate some changes. In general, you will not be charged for such cancellations.


However, in the cases of cancellations of block or multiple bookings, home or hotel visits, parties, workplace treatments, persistent cancellations, or ‘no show’ appointments, please note that Healtherapy reserves the right to charge you 50% of the total cost of the appointment, if the cancellation is made within 48 hours of the appointment.

If over a six months period you have cancelled more that you have attended, you may be charged 50% of the total of your most recent appointment, if you cancel, but will be warned of this when making your booking.